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Time2Vacay LLC is a limited liability company registered in the United Arab Emirates under Sharjah Media City (SHAMS) Registration Number 2433272, licensed to operate travel agency, tour activities, reservation, management consultancies and other travel related services. Our registered address is Al Messaned, Sharjah Media City, Sharjah, United Arab Emirates. Corporate Tax Number 104758396600001.
Disclaimer: Any views or opinions presented within this e-mail are solely those of the author and do not necessarily represent those of Time2Vacay, unless otherwise specifically stated. The content of this message does not contain or constitute any recommendation or advice.
This Privacy Policy describes the policies of Time2Vacay, Rasis Business Centre, Al Barsha, Dubai 391553, United Arab Emirates (the), email: [email protected], phone: +971565108280 on the collection, use and disclosure of your information that we collect when you use our website ( https://time2-vacay.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
We will collect and process the following personal information about you:
We will use the information that we collect about you for the following purposes:
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Time2Vacay, Rasis Business Centre, Al Barsha, email: [email protected]. We will address your concerns in accordance with applicable law.
Privacy Policy generated with CookieYes.
Effective Date: 09-Apr-2025
Last Updated: 09-Apr-2025
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Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
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At Time2Vacay LLC, we understand that plans can change. Our Refund Policy outlines the conditions and procedures for requesting refunds on travel bookings. Please read this policy carefully to understand your rights and responsibilities.
Cancellation by Customer:
If you need to cancel your booking, you must notify us in writing as soon as possible.
Refund eligibility and the amount refunded depend on the timing of your cancellation relative to your travel dates and the terms set by our service providers (e.g., airlines, hotels, tour operators).
Non-Refundable Components:
Certain bookings or components of your travel package may be non-refundable. This includes, but is not limited to, special promotional packages, flights, and specific hotel reservations. These will be clearly indicated at the time of booking.
Changes to Bookings:
If you wish to make changes to your booking, such as modifying travel dates or destinations, additional fees may apply. Refunds for changes are subject to the terms and conditions of our service providers.
Force Majeure:
In the event of unforeseeable circumstances beyond our control, such as natural disasters, political unrest, or pandemics, we will endeavor to negotiate refunds or alternative arrangements with our service providers. Refunds in such cases are not guaranteed and will depend on the policies of our providers.
Refund Process:
To request a refund, please contact our customer service team with your booking details and reason for cancellation. We will review your request and inform you of the outcome and any applicable refund amount.
Approved refunds will be processed within 14 business days. Refunds will be issued using the original method of payment unless otherwise agreed.
Travel Insurance:
We strongly recommend purchasing travel insurance to cover unexpected cancellations, medical emergencies, and other potential disruptions. Travel insurance can help protect your investment and provide additional coverage beyond our refund policy.
Contact Information:
For any questions regarding our Refund Policy or to request a refund, please contact us at [email protected] or +971 56 510 8280.
By booking with Time2Vacay LLC, you acknowledge that you have read, understood, and agreed to this Refund Policy.
